I HAVE A FLOOD! WHAT DO I DO?
Don't Panic!
First, the source of flooding must be stopped.
For your protection SHUT OFF the electrical breakers for the flooded areas.
Call Houston Restoration immediately!
Time is of the essence to stop the escalating damage!
Our Certified Technicians will be on site within minutes taking care of your home and personal possessions. All technicians are schooled, trained, and certified through IICRC.
Upon arrival, they will have the latest extractors, drying equipment, techniques, knowledge and disinfectant/anti-microbial chemicals to instantly stop the damage and return your home to as close to pre- flood condition as possible.
You Can Reach
Houston Restoration
24 hrs a Day...
365 Days a Year!
CALL US AT
281-346-3129
713-489-8233
HOMEOWNERS' FREQUENTLY ASKED QUESTIONS
Do you take care of water damage at any time?
Yes, Houston Restoration personnel answer our phones and dispatch water damage technicians with all necessary extraction and drying equipment 24 hours per day, 365 days per year.
Will you direct invoice my insurance provider for your services?
Yes. Houston Restoration will also work with you on any of your out of pocket expense(s), whether no insurance coverage or a high deductible amount.
Do you use a pricing structure to base water damage charges on?
Yes. Houston Restoration uses only line item pricing from the ExactWare pricing program. The same program is used by most insurance providers and their adjusters.
Do you perform water damage services to residential and/or commercial losses?
Yes. Houston Restoration can and WILL perform water damage services to any loss. Houston Restoration has the knowledge, personnel, and drying equipment to perform services for all customers; no matter how large, i.e. water damaged multiple story building, or how small, i.e. water damaged hallway.
What types of losses are you best prepared to handle?
Houston Restoration is certified to handle ANY type of water loss; i.e. commode overflows, pipe leaks, icemaker lines, dishwasher or washing machine hoses, rising water from heavy rains and hurricane losses.
Do you perform pier-n-beam or crawl space water damage dry out?
Yes. Houston Restoration has the extraction, drying equipment, and the trained technicians for this type of water damage situation.
Can you save water damaged hardwood flooring?
YES. TIME IS IMPORTANT! Houston Restoration can salvage hardwood flooring with the usage of hardwood injector drying systems, which is the very latest equipment to be introduced within the industry.
Can you dry water damaged carpet and padding in place?
Yes, with the usage of weighted roller extractors and low grain dehumidifiers, it is no longer necessary to cut unsightly seams to remove wet padding, prolonging the life of your carpeting.
Why use Low Grain dehumidifiers?
Low grain dehumidifiers have the capacity to remove moisture from multiple surfaces while drying such items as quarter-round, baseboards, ceiling and wall drywall, carpet and padding in place.
Are you a "Certified" water damage company?
Yes. Houston Restoration is an IICRC certified company, which is THE nationally recognized leader for water damage schooling, training, guidelines and certification. Not only is Houston Restoration a certified company meeting all insurance qualifications for it's customers and employees' protection, but, all lead technicians and office personnel are IICRC water damage certified. Houston Restoration is an accredited member of the Better Business Bureau.
Do you offer any "Discounts"?
Yes.
Houston Restoration offers a "Senior Citizen" discount.
Houston Restoration offers a "Cash upon completion (customer pay)" discount.
